Questions & Answers

Delivery Charges vary order to order. Delivery charges starts from 300 to 1500 depending on ordering product and quantity.

All orders get dispatched in 5-10 working days. For all major cities it takes 5-10 working days after dispatch depending on connectivity and courier service availability in the area.

Courier Agency may request you to pickup from warehouse nearest possible location to your address in case service is not available in your area.

Once you place the order, your order directly goes to our fulfilment team.

We check available stock and its condition

If ready we dispatch immediate or we produce in case your product is not available.

Go to you account, you will have all your order details.

Yes, you can!

All our orders are made to order (customized), In case you want to cancel your order without being received, you will be charged cancellation fees of 20% of Total Order Value or ₹700 whichever is higher and shipping charges on actual in case your order has been dispatched.

You can return an order within 24 hours of receipt of the order.

For all return/order cancellation you will be reimbursed through original payment method.

Yes

No, currently we are doing India to India Business only. In case you need delivery in different country please write us at sales@ecobags.in

We accept all kind of return due to manufacturing defects only. If the product you received is faulty please share images at sales@ecobags.in, our team will inspect and provide you guidelines for further process to complete you return if eligible.

Our digital team has taken all possible measures to ensure that product shown on website is similar to what we deliver however to there might be some color variations in some cases and that does not qualify for return or manufacturing defect.