All regularly stocked items, with the exception of consumable products, can be returned within 24 hours of receipt, so long as they are unused and in the original packaging. A return credit will be issued to the original payment method upon receipt and inspection of the product(s). Shipping charges paid at the time of checkout will not be credited along with the return. An applicable restocking fee will be deducted from the amount due. Customers are responsible for the cost of return shipping. This includes any brokerage fees, duties, and taxes for international returns.
If your original payment method was made by NEFT, check, or UPI you will be offered store credit or a check refund. If you prefer a check refund, the refund check will only be sent out on Tuesday’s.
Return requests for Special Order products and products shipped direct from the manufacturer must be issued by our Customer Solutions Specialists. Not all Special Order items can be returned.
Returns for Consumable Products We are unable to accept returned consumable products. This allows us to ensure the products are good to use, untampered with, and have adequate shelf life.
Refund will be subject to approval from our approval our return team depending case to case. Refunds will be processed after proper inspection of the returned products. Refunds will be process after deducting shipping charges paid at the time of checkout and applicable restocking fees.